How is WAIS different from normal bots?

Unlike traditional rule-based bots, WAIS uses AI and natural language processing (NLP) to understand user intent and provide relevant, intelligent response

Is WAIS customizable?

Yes. WAIS can be customized to suit different business needs, industries, and communication styles.

Can WAIS speak Bahasa Melayu and English?

Yes. WAIS supports multilingual responses including Bahasa Melayu and English. More languages are being added.

Can WAIS log customer history?
Yes. It can store conversation logs and attach them to customer profiles.

Is WAIS suitable for handling complaints?

Yes. It can guide users through complaint processes and escalate issues when needed.

Can I use WAIS to push announcements or promos?
Yes. Broadcast or scheduled announcements can be sent via integrated channels.

How can WAIS be used in retail businesses?

It can help manage product inquiries, stock checks, store hours, returns, and payment options.

How can WAIS help in the education sector?

WAIS can help with student inquiries, course registration, attendance, and exam schedules.

How can WAIS be used in e-commerce?

WAIS can answer product FAQs, guide purchases, and manage support tickets for online shops.