KEY FEATURES

INTRODUCING OUR LATEST FEATURE!

  • The bulletin board on the home page acts like your company’s digital notice board. Admins can post official news, announcements, or reminders for everyone in the same organization to see. It can also serve as an internal board where staff can stay updated without needing separate messages. This helps reduce the number of broadcast messages sent to customer phone numbers since internal updates can be shared right inside the portal.

  • WAIS can be seamlessly integrated with whatsapp, telegram, and webpage. For example, your website can have a WhatsApp button, and when someone clicks it, they’ll be taken straight to WhatsApp to chat. From there, customers can ask anything about your company, products, or promotions.

  • WAIS supports seamless communication in 109 languages, automatically detecting the customer’s input language and replying in the same language whether through text or voice.

  • WAIS operates continuously, ensuring round-the-clock assistance for users across time zones because it is available 24 hours a day, 7 days a week.

  • Image recognition for product search allows the system to analyze and understand images sent by users in real time — helping identify products or visuals related to the company quickly and accurately.

  • WAIS goes beyond text by giving voice replies that sound natural and human-like. Supporting 109 languages, it makes every conversation more interactive, personal, and easy to follow.

  • WAIS can automatically generate data visualizations such as charts and graphs in response to analytical or comparative queries.

  • Wais allows customers to easily access clear, accurate, and up-to-date pricing information for every product offered by the company.

  • WAIS can conveniently provide direct WAZE or Google Map links to guide anyone seeking directions. Ensuring a smooth and hassle-free navigation experience for all inquirers.

  • WAIS provides clickable hyperlinks within chat responses that redirect users to relevant webpages, forms or official resources.

  • This feature intelligently provides users with direct links to book services, purchase products, or access relevant information in response to their inquiries.

  • Wais can broadcast new promotions, notices, or important messages to all company contacts as well as new enquirers.

  • WAIS includes a self-management client portal that connects directly to its backend API. This allows administrators to upload or update chatbot data — such as FAQs, announcements, or media files — without requiring technical support from the supplier. This feature ensures that the chatbot content remains customizable, up to date, and free from conflicting information.

  • When a customer submits a complaint through WhatsApp, WAIS immediately captures it and sends it to the portal. From there, it automatically categories and tags the issues, so your teams know what it's about without sorting through chat.

  • WAIS provides a built-in online subscription and billing module that allows companies to subscribe, renew, or upgrade their plans directly within the portal.